We will deliver it in an original design gift box.
Regular packaging (small)
cometR2 etc.
*The packaging may vary depending on the product contents and the time of year.
Regular packaging (large)
comet Long etc.
*The packaging may vary depending on the product contents and the time of year.
They share the same basic construction and functionality. The main difference is the flap design, so you can choose the look you prefer without changing the core wallet layout.
On two-tone products such as comet R2, S2, and W2, the outer and inner flaps use the first color in the color name, while the coin pocket and card sections use the second color. This rule does not apply to every product. Other models may have different color layouts and construction, so please check the photos and selectors on each product page. If the layout is unclear, please ask us on LINE.
For right-handed use, the left side generally makes opening and closing smoother. The right side can help keep contents from spilling if the wallet is dropped while hanging from a shoulder strap. Choose based on how you use it.
Our four popular colors are Black, Wine Red, Wax Black, and Wax Ash Brown. Wax leather is especially recommended for leather lovers because it changes dramatically with use and develops a rich patina. See our wax-leather aging guide for examples.
The pale surface wax gradually blends into the leather with use, revealing a deeper original color and stronger sheen. The exact change varies with use and handling. See our wax-leather aging guide for photos and details.
Italian leather develops a more subtle change while gaining sheen and softness. Wax leather starts with a pale waxy surface, then changes more dramatically as its deeper color and shine emerge. Wax leather is especially recommended if you want to enjoy a distinctly leather-like patina. See our leather guide for details.
Not necessarily. Natural leather may retain wrinkles, small scratches, vein patterns, and insect marks from the animal's life. We use these areas only when durability is unaffected, so please enjoy them as the individual character of genuine leather. See our leather guide for details.
Leather care is simpler than it may seem. Please see our leather-care guide for the recommended method.
Each option adds approximately 1.2 mm of leather. Selecting both adds about 2.4 mm. For every applicable wallet, the flap is made about 1 cm longer so usable capacity stays nearly unchanged.
Only the options shown in the selectors on each product page are available. Unlisted structural changes, size changes, bespoke specifications, and full custom orders are not accepted.
Yes. A left-handed, horizontally reversed version is available free of charge. Please select the left-handed option on the product page.
Gold or silver hardware can be selected on applicable products. Please choose only from the hardware options displayed on that product page.
Orders ship within seven business days after payment is completed and normally arrive two to three days after shipment, or three to four days for remote islands. Delivery dates and times cannot be specified. Please see our shipping policy for details.
Domestic orders are sent by Letter Pack Plus and handed to the recipient in person; delivery to a mailbox is not available. Post-office hold is available.
Within Japan, orders of ¥5,000 or more ship free; orders under ¥5,000 cost a flat ¥600. For international orders, shipping is free from ¥15,000 and costs a flat ¥1,500 below ¥15,000.
Yes. International orders are sent by Japan Post registered small packet and usually take about two weeks to one month. Delivery to Taiwan and Hong Kong generally takes about six days.
The carrier will leave a missed-delivery notice. Please arrange redelivery with the carrier. If the parcel remains unclaimed for seven days, it may be returned to us and you will be responsible for the shipping cost to send it again.
Orders are delivered by post, including within Okinawa. Direct collection from the workshop is not available.
After you place an order, our order system (Shopify) automatically sends a confirmation email from shizen.okinawa@gmail.com. Check your spam and promotions folders first. If it is still missing, include the name used for the order and the approximate date and time of your order, then contact us on official LINE or by email.
To confirm individual order details, include your order number and the name used for the order, then contact us on official LINE or by email.
We accept bank transfer, major credit cards, convenience-store payment, PayPay, LINE Pay, Apple Pay, Google Pay, Rakuten Pay, PayPal, Shop Pay, and Paidy. See our payment guide for details.
Displayed prices include tax. Shipping may apply depending on the order total, and bank-transfer fees are the customer's responsibility. Please see the legal notice for details.
Yes. The product can be changed after ordering. Please include your order number and the name used for the order, then contact us through official LINE or email.
Yes. Please reply to an email from us within seven days of delivery. Return shipping is the customer's responsibility. Items cannot be returned if they have been used, damaged or soiled by the customer, purchased on sale or from another seller, or personalized with a name. Please see the refund policy for details.
Within seven days of delivery, please send us a photo showing the issue through official LINE or by email. We will cover the shipping cost and arrange a replacement. If an exchange is unavailable, we will issue a refund; refunds are processed to the original payment method within three business days after the returned item arrives.
Yes. Leather goods are a classic gift that can be used for many years. See why our products are recommended as gifts and choose any available gift options on the product page.
Products are delivered in a simple original presentation box. For gifts, we also recommend our original gift pouch, available from eligible product pages. Please see our packaging guide for details.
No. The name is burned into the leather, so it will not disappear. If you would like engraving, select the name-engraving option on the eligible product page.
We operate online only and do not have a physical store. A product sample may be mailed for purchase consideration; availability and instructions are confirmed individually on LINE.
Coupons may occasionally be issued through our official LINE account. Individual thank-you coupons are also currently sent to customers who post a product review.
Yes. Repairs are accepted with no time limit. D-ring repairs are free of charge. The cost of other wallet repairs depends on the extent of the damage and the work required: some repairs may be free, while others may exceed the original price of the wallet itself. Return shipping from us is free; you only pay the shipping cost to send the item to our workshop. Please send photos on LINE first so an artisan can check the condition and provide the current shipping instructions.
Need more help?
