Thinking about made-to-order 2

This is a continuation of the last time

We need a shop that can make custom orders.

This is because we can meet customer needs that cannot be met with commercially available products.

Our store doesn't have the capacity to accept custom-made orders, so I think it's nice to have a store that can.

Ordering a custom-made item can lead to new discoveries and is also a fun process.

Here, there are various goals for custom-made products, so I will write them down.
There will be advantages and disadvantages to each.
I hope this will be helpful to those who want to try custom-made products.

① Custom-made products that meet your needs (tend to be expensive)
② Custom-made products that match your budget (requests tend to be cut short)
③Custom ordering, where you change some of the products in the store (if you're lucky, it's cheap and fast)

-Extra edition-
④Use the Internet to find a shop that makes a shape similar to the item you want (it takes time, you don't know if you'll find it)
⑤ Ask an amateur artist (not recommended due to quality and guarantee)

It is also possible to mix these.

I can't afford to pay a lot of money, but I want to meet the requests as much as possible - I'll ask them to raise the budget a little, lower the quality a little, or choose a cheaper production method such as using an existing mold, etc.

Now, I'd like to introduce what I think is the recommended ordering method.

Important things
1. Decide on a budget and deadline
2. Make a list of must-have requests
3.On the other hand, if there are any parts that you can leave to others or that you would like suggestions for, summarize them.
4. Prepare several photos that are similar to the product you want (photos are better than drawings)
5. Be honest and say you don't know what you don't know
6. Express your passion for why you want this product (love?)

As I was writing this, I realized that number 6 might be the most important.

If you can make the creator feel that this is all they can do, the end result will be better than they imagined.

Anyway, let's communicate enough.
If you make a mistake and act unsmart, you will not be able to communicate effectively and you will suffer.

If there is a discrepancy in recognition, it will fail 100% of the time. Build a relationship where you can check on each other again and again.

7. When you receive something, be happy and say thank you.

After all, we are very happy to hear from our customers.
As I wrote earlier, I think that custom-made products have a lot to do with goodwill (it takes time, tends to lower profit margins, is difficult to lead to future profits, etc.), so if the customer is happy, it's a good idea. It was worth it!'' I think.

However, if there are any defects or differences from the image, feel free to point them out.
First of all, I would like to thank you. That's important.

After saying, ``Thank you for making it so carefully,'' I started by saying, ``There are some differences from what we talked about in the meeting...'' and explained to the craftsman the reason for the difference. Let's search together.

The reason for the discrepancy in perception was...lack of hearing from the craftsman? Did your customer make a mistake in their order? Is there a mistake in the order form? Is it simply a production error? Let's clarify who is responsible and discuss what to do next.

It is very difficult to make the image 100% tangible. There may be times when this cannot be realized due to physical, technical, or cost issues.
Since you will be communicating from one person to another, you will also need communication and conversation skills.

Custom-made products are built on a relationship of mutual trust.
This is a joint project between the customer and the craftsman.

If I can find a good partner who embodies my image, I would like to have a lifelong relationship with them.

These are my current thoughts on custom-made items.

It was a good opportunity because it made me think about a lot of things while writing it.

I want to do custom-made work again someday! And I want you to be happy! That's what I thought!

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